Faqs

Yes. Patient safety and hygiene are our top priorities. All instruments are thoroughly cleaned and sterilised using a medical-grade autoclave before being sealed in sterile pouches. A fresh, sterile set of instruments is used for every patient and opened in front of you during your appointment, ensuring the highest standards of cleanliness, safety and professional care. We kindly require a minimum of 48 hours’ notice for cancellations or changes. Appointments cancelled with less than 48 hours’ notice may be subject to the full appointment charge.

We accept all major credit and debit cards, with card payment being our preferred method. We also accept contactless payments, mobile payments, and secure payment links sent directly to your phone. If you're unable to pay by card, we also accept BACS transfers, cash, and cheques.

Our podiatrist, Shaiba Afzal, holds a BSc (Hons) Degree in Podiatry from the University of Huddersfield, completed in 2018. Shaiba is registered with the Health and Care Professions Council (HCPC) and is a proud member of the Royal College of Podiatry. She also holds a medical emergency procedures certificate, an enhanced DBS certificate, and comprehensive professional insurance. With ongoing commitment to professional standards and patient care, you can feel confident that you are receiving expert podiatry treatment from a fully qualified practitioner.

If you are unable to attend your appointment, please let us know as soon as possible so we can offer the time slot to another patient. We kindly require a minimum of 48 hours’ notice for cancellations or changes. Appointments cancelled with less than 48 hours’ notice may be subject to the full appointment charge.

Understanding your medical history helps us provide safe and effective treatment tailored to your individual needs. Certain health conditions and medications can affect your foot health, circulation, healing process and the treatment options available to you. By having a complete understanding of your health, we can ensure you receive the most appropriate care. We kindly require a minimum of 48 hours’ notice for cancellations or changes. Appointments cancelled with less than 48 hours’ notice may be subject to the full appointment charge.

Many people are unsure about the difference between these terms, as they are often used interchangeably. However, there are some important differences in training, qualifications and the services provided. Podiatrists & Chiropodists Podiatrists and chiropodists are the same profession, with podiatrist being the modern term now used throughout the UK and internationally. The name changed to avoid confusion with chiropractors and to reflect the wider scope of modern foot care. Podiatrists are highly trained healthcare professionals who specialise in diagnosing, treating and preventing conditions affecting the feet and lower limbs. They typically complete a BSc (Hons) Degree in Podiatry and must be registered with the Health and Care Professions Council (HCPC). They can treat a wide range of conditions, including corns, calluses, verrucas, ingrown toenails, heel pain, biomechanical problems and diabetic foot complications. Podiatrists may also provide advanced treatments such as minor nail surgery, prescribe certain medications and supply custom orthotics where required. Foot Health Practitioners Foot Health Practitioners (FHPs) provide basic foot care services and can help with common concerns such as nail cutting, hard skin and general foot maintenance. Unlike podiatrists, FHPs are not regulated by the HCPC and do not complete the same level of clinical training or hold a recognised healthcare degree. Their scope of practice is more limited, and they may refer patients to a podiatrist if a more complex condition is identified. Which Professional Should I See? For routine foot care and minor concerns, a Foot Health Practitioner may be suitable. However, if you have a painful foot condition, ongoing symptoms, diabetes, circulation concerns or require specialist treatment, a qualified HCPC-registered podiatrist is the appropriate choice. At Total Care Chiropody & Podiatry Clinic, our qualified podiatrists provide expert assessment, treatment and advice to help maintain healthy, comfortable feet.